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suspicious behavior in the payment activity

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We've identified suspicious behavior in the payment activity of your  
AdWords account.

 

I received this email several days ago. adwords allow use virtual card. so i used virtual card.  do i need to change it to BOA card?  or do i need to create a new adwords with company visa card? I have offices in MA, CA and oversea. Now i'm in MA's warehouse. so i logined in with MA's ip address. is that the reason? What should i do now?  thank you

2 Expert replyverified_user
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Marked as Best Answer.
Solution
Accepted by topic author shelby g
September 2015

Re: suspicious behavior in the payment activity

Community Manager
# 2
Community Manager

Hi Shelby,

 

I'd recommend that you get in touch with the AdWords team as this is an account specific issue and we won't be able to review your account.

 

Find your local contact info here: https://support.google.com/adwords/answer/8206?hl=en

 

Kathleen

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author shelby g
September 2015

Re: suspicious behavior in the payment activity

Community Manager
# 2
Community Manager

Hi Shelby,

 

I'd recommend that you get in touch with the AdWords team as this is an account specific issue and we won't be able to review your account.

 

Find your local contact info here: https://support.google.com/adwords/answer/8206?hl=en

 

Kathleen

Re: suspicious behavior in the payment activity

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I submitted form https://support.google.com/adwords/contact/pf_suspended three days ago. no reply from adwords. then what do i do next?

Re: suspicious behavior in the payment activity

Community Manager
# 4
Community Manager
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