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refund

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello

 

           I have closed/cancelled my adwords account and received this email:

Hello from Google,

We're letting you know that your AdWords <edited by a Community Manager as noted below> account was recently
cancelled, which means you're due a refund:

   - Approximately *$118.73* to your *Visa ...4395* within *one week*.

Please note your actual refund may be lower than this estimate if your
account accrued any additional costs before cancellation.

For more information, please visit our Help Center
<https://adwords.google.com/support/?hl=en-US>.

See you online,
The Google Billing Team

Your Google AdWords ID: <edited by a Community Manager as noted below>
|I need to make a change to the refund account i.e. the card used to fund this adwords account has been cancelled therefore, I need to submit a new card number from the same bank or will you instead send a paper check to my address?

 

Respectfully,

KEITH B

 

Note: this post has been edited by a Community Manager, in order to remove sensitive information. This is done to protect privacy and account security.
1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author KEITH B
September 2015

Re: refund

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I have sent the required form with the corrected information and the W-9 as instructed.

View solution in original post

Re: refund

Top Contributor
# 2
Top Contributor

Hi Keith,

 

Welcome to AdWords Community.

 

This email confirms that your refund request is being processed. As a rule, the amount is credited back to the card/bank-account used to make that payment, but as you no longer have access to your previous card, I would request you contact the support team, either through email or phone. You can find the contact information at the following URL -

 

https://support.google.com/adwords/answer/1385067

 

Thanks
Ratan Jha


About Me: Community Profile | Ratan Jha INC. | Splashsys Webtech
If this or any other post solved your question, do not hesitate to accept it as the solution.
Marked as Best Answer.
Solution
Accepted by topic author KEITH B
September 2015

Re: refund

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I have sent the required form with the corrected information and the W-9 as instructed.