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realted billing information account suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am in same case!!!

So google is not only bearing me with this conditon also more people/advertiser affected in related problem.


Here my problem below; i hope expert user should help us.


I have open about 3/4 account but i never did not know multiple account are not allowed. anyways, all account are suspended and i deleted all ads that are not running and cancel the account. i have now open an new account with new credit card. then i deposit $10 to test account active or not. after creation now i see this top head line message.


'Your google adwords account has been suspended because your billing information is related with another account.'


So funny. i have change the billing profile and payment form both are now same with my credit card billing address.

then i sent a contact message regrading the problem. 


What will happen and what should i do now!!!


1. My billing adddress and 100% match with my account detials such as billing proifle and payment form.

2. I deleted all account and ads that was created by me in previous.

3. I have $10 to my adwords account.



Lets waiting for experties suggestion.

Re: realted billing information account suspended

Community Manager
# 2
Community Manager

Hi there,

I've escalated this issue to a support specialist. You should hear an update in a few days. 

Thanks for your patience,