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"GOOGLE *SVCSAPPS_ORIEN, G.CO/HELPPAY" in my bill, what's that?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am getting this charge on my card with description titled of this post, I don't think I subscribed any of google service, how can I find out where is the charge coming from in my google account? and I would like get rid of it.

1 Expert replyverified_user

"GOOGLE *SVCSAPPS_ORIEN, G.CO/HELPPAY" in my bill, what's that?

Top Contributor
# 2
Top Contributor

"GOOGLE *SVCSAPPS_ORIEN, G.CO/HELPPAY" in my bill, what's that?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

thanks for this link, but are you sure this is Google Play purchase? 

 

as this charge is occurs every 2nd of month, so I think this is some thing subscription ordering of Google, but strange thing is, I never give google my card info, don't know how this happened.

"GOOGLE *SVCSAPPS_ORIEN, G.CO/HELPPAY" in my bill, what's that?

[ Edited ]
Top Contributor
# 4
Top Contributor

first, you're welcome.

 

this is mainly a peer-to-peer community forum,

related to paid-advertising services with google --

forum-members cannot resolve any billing or

any charges of any kind, whatsoever.

 

the link was simply a way to contact google

if the issue related to google-play or any

related device, such as a phone or tablet.

 

if the issue may have related to paid-advertising,

then google contract instructions are currently here:

https://support.google.com/adwords/answer/2497582

 

see also

https://support.google.com/googleplay/answer/2851610

https://support.google.com/adwords/answer/2472641

 

 

 

"GOOGLE *SVCSAPPS_ORIEN, G.CO/HELPPAY" in my bill, what's that?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I've contacted Google, hope they will solve it out soon. 

 

will post the result later. 

"GOOGLE *SVCSAPPS_ORIEN, G.CO/HELPPAY" in my bill, what's that?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

contacted google, been told that these charges couldn't find in related of any of Google accounts.

 

walk in to my bank to report it and getting refund. 

 

status here for in case someone else reference.