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"An error has occurred.Dismiss" message on billing preference

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

A "red bar" message/ notification "An error has occurred. Dismiss" shows after i tick "agree to the above Terms and Conditions." and click "submit and activeate my account ". And redirect me to the setting page of Billing preference.

 

 

I choose the Manual payments, and not only one of my customers have this issue.

 

1 Expert replyverified_user

Re: "An error has occurred.Dismiss" message on billing preference

Top Contributor
# 2
Top Contributor

Hello,

 

One work around could be that you try to change the payment method to automatic and see if you still get that error message or not.

 

I hope you have tried all the basic steps like clearing cache, cookies and all; trying on another computer, using a different browser and preferably Google Chrome etc...

 

Let us know if that helps!

Pankaj