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promotional code

SCT
Visitor ✭ ✭ ✭
# 1
SCT
Visitor ✭ ✭ ✭

 "Your billing address doesn't match the country or region that's specified in the offer details."

Why is that?

The offer is HK$400 for addresses in Hong Kong, and my address is clearly in Hong Kong.

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author SCT
September 2015

Re: promotional code

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

 Hi SCT,

 

I'm assuming that you've double checked your address in the billing settings? Also, is your address in a newly built complex?

 

 

 

It could just be an error with the address look up. I'd suggest calling your local Google Support team and asking them to look into the issue.

 

 

Here's their contact information:

hongkong.JPG

 

 

 

 

I hope this helps you out.

 

All the best,

Spike

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author SCT
September 2015

Re: promotional code

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

 Hi SCT,

 

I'm assuming that you've double checked your address in the billing settings? Also, is your address in a newly built complex?

 

 

 

It could just be an error with the address look up. I'd suggest calling your local Google Support team and asking them to look into the issue.

 

 

Here's their contact information:

hongkong.JPG

 

 

 

 

I hope this helps you out.

 

All the best,

Spike