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need help with coupon

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

i tried applying a coupon to one account, got a message saying it was not applicable. tried using same coupon on a new account, said coupon was already used.  old account does not have a credit, so not sure why coupon is unusable

Re: need help with coupon

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hello Sh2012, 

 

Welcome to adwords community, 

Promotional codes (also known as coupons or vouchers) offer a credit to an advertiser's account. There's no way to ask for a promotional code,  Most offers require you to meet certain criteria before the credit will show up in your account, and they're typically for new advertisers with new accounts.

you to meet certain criteria in order to get the monetary credit. For example, if you're redeeming a "Spend $25, get $50" offer, you'll have to apply the promo code and then get at least $25 worth of clicks in your account. After spending $25, you'll then see the $50 credit appear in your account within 5 business days. Check the terms and conditions of your offer to see the requirements.