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my promotional credit amount is wrong

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have entered a promotional credit on my adwords account for $150 but the credit says that it is only for $111?? The email I received from google that offered the credit was for $150 so why did the amount change? How can I get the full credit amount of $150??

my promotional credit amount is wrong

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hey @Lingo P

 

I think the best option is google support for billing

 

Otherwise here is the link to fix issues with promotional codes

 

https://support.google.com/adwords/troubleshooter/3143390?from=cuf_promo_code_issues

 

Best of luck

 

James