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my deposit does not show up on billing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I made a $100.00 deposit from my bank and redeemed a $100.00 promo credit. Neither one of the transactions show on my account. My account for banking has been verified. There is no view that shows the $100 bank draft nor the $100 promo redeem. My bank account shows the verification amount but no $100 withdrawal from Google. Can you help me figure this out. Thanks Dan 

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Accepted by topic author dab4372cc
September 2015

Re: my deposit does not show up on billing

Top Contributor
# 2
Top Contributor

Hello and welcome,

 

When did you transfer funds into your Adwords account? Please note that sometimes, there is a delay in transfering funds into the account. You can refer to this article and choose your country. Depending upon it, this would explain different scenarios of delay.

 

Regarding your promo code, I am not sure what terms and conditions were associated with your coupon. You can read them in your email where you got the coupon. Additionally, refer to this reference for more insights.

 

Hope this helps!

Pankaj

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author dab4372cc
September 2015

Re: my deposit does not show up on billing

Top Contributor
# 2
Top Contributor

Hello and welcome,

 

When did you transfer funds into your Adwords account? Please note that sometimes, there is a delay in transfering funds into the account. You can refer to this article and choose your country. Depending upon it, this would explain different scenarios of delay.

 

Regarding your promo code, I am not sure what terms and conditions were associated with your coupon. You can read them in your email where you got the coupon. Additionally, refer to this reference for more insights.

 

Hope this helps!

Pankaj

Re: my deposit does not show up on billing

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

I think you should wait for 3 working days and then get back.to us regarding the update. Once Google approve your payment, the balance will be shown in the billing section.