AdWords
5K members online now
5K members online now
Find out more about AdWords billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

my adwords account is suspended and the reason is my billing address is not verified.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I have already verified my billing address at the time of creating my account and they even charged $1 to my credit card for testing.

 

Now they have suspended my account and reason is strange:

 

Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified.

 

I tried to call them but the machine is ansering/saying the same answer i.e. scripted

 

So how to reach their actual customer support.

 

Please help.

 

Regards,

 

Murtuza

Re: my adwords account is suspended and with out reason or purpose

[ Edited ]
Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

 My account on Google AdWords Got suspended for some reason, but I also have their asses in a vice.. They went against their own Terms and conditions to do so.. I have proof and snap shots of the following:... My adwords account, my email, and the following terms and conditons they violated. Along wit time line and date. I never received one notification as the terms and condition are written, I should have received 2 notifications, and have not. I have not placed money on this account at anytime from sign up to suspention. Terms and condition say, and i quote:

 

"How will i know if my account gets suspended?"

 

"Lets say we think an advertiser, Mary, isn't following our policies. We'll send Mary a warning email so she can correct the problem. If she ignores the warning and keeps breaking the rules, we;ll send her a final warning to giver her one more chance. If mary continues to break the rules after that, then we'll have to suspend her account, along with any related accounts.

 

Sometimes, a violation might pose a serious and immediate risk to people. When that happens, we might have to jump into action and suspend those accounts immediately without any warning"

 

How could i have violated these terms and conditions and rules, when i never added any money to the account for posting my ad's? You have to pay b4 you can be allowed for the ad's to be posted, I have snap shots of the terms and conditions that Google has violated and has not agreed to their own terms, I have snap shots of my transation page showing i have not applied any money, I have snap shots of my email showing no emails of notifications from them, I have snap shots of my front page showning the suspentions notification banner. and in these snap shots i have time, date, and my User ID number. The BBB has been givien notice of Googles poor service, and violating their own agreement to the public.. if these actions are not corrected, My lawyer will be the next to know more thereof, and actions will be taken, For, discrmination, lose of wages, and violation of contract of agreement.

Re: my adwords account is suspended and with out reason or purpose

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

"Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified"

 

Same things happend to me. i did not add any money, but they suspended account.

 

Google please look into the matter and please help us. Thank You

Re: my adwords account is suspended and with out reason or purpose

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Re: my adwords account is suspended and with out reason or purpose

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
LOL ^^

Facebook will bring Google down. This is not how you treat paying customers.