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my adwords account did continued to suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I almost give up and tired from waiting google to open my suspended adwords account.

I have sent email to google and asked about my suspended account twice.

But still no respond.

I have been waiting more than a month.

Google said my account was suspended to review my billing payment.

But I've been already charged to my credit card monthly statement.

And what else should be reviewed by google, because i use my personal credit card.

But my account did continued to suspend.

Please help me to find the best solution to open my suspended account soon as possible.

Thank you everyone...

1 Expert replyverified_user

Re: my adwords account did continued to suspended

Top Contributor
# 2
Top Contributor

Hi Inapay,

 


Inapay wrote:

I almost give up and tired from waiting google to open my suspended adwords account.

I have sent email to google and asked about my suspended account twice.

But still no respond.

I have been waiting more than a month.

Google said my account was suspended to review my billing payment.

But I've been already charged to my credit card monthly statement.

And what else should be reviewed by google, because i use my personal credit card.

But my account did continued to suspend.

Please help me to find the best solution to open my suspended account soon as possible.

Thank you everyone...


Generally, you do get a response within 24 hrs on email support and you don't have to wait for a month as you said.

 

Couple of things if you could address here:-

 

Was it the only account your created on Adwords for your business or were there multiple accounts?

 

Did you redeem some promo code and got suspended immediately after that?

 

Let us know about this so that Community can specifically address it.

 

Pankaj