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my ads stopped running. no reason given. there is $365 credit in my account

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

"none of your ads are running" (message on main page)

 

go into billing:

"your ads might stop running soon because your account balance is almost depleted." 

 (says this continually everyday even when ads run all day fine)

 

 

 

1 Expert replyverified_user

Re: my ads stopped running. no reason given. there is $365 credit in my account

Google Employee
# 2
Google Employee

Hello,

 

it could be that your account has been affected by a known bug. Please check the other threads on the same topic.

 

Engineers are aware of the issue and they are working on resolving the issue as soon as possible.

There is currently no workaround available however the engineers are working on resolving the issue.

 

I am deeply sorry for the inconvenience. Please do let us know when your issue is resolved.

 

Cheers,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous

Re: my ads stopped running. no reason given. there is $365 credit in my account

Google Employee
# 3
Google Employee

Hello,

 

can you please confirm that all is now working for you?

 

Thank you,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous