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my account is suspended because your billing information can't

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

when i add my new credit card gives me the card declined and then suspended my account  and said to me

Your account is suspended because your billing information can't be verified

i reviewed my billing information with the bank and all is correct i tried to contact  adwords support and  no luck

any help

Re: my account is suspended because your billing information can't

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Hi,
Did you fill the account suspension form ? If not fill it here. An expert will come up with a solution.
https://support.google.com/adwords/contact/pf_suspended

Re: my account is suspended because your billing information can't

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
yes i filled this form and the problem still here they think i stole the credit card

Re: my account is suspended because your billing information can't

Participant ✭ ☆ ☆
# 4
Participant ✭ ☆ ☆
Did you get any reply email from Google mentioning the reason for suspension? What is the reason they mentioned in the email?

Re: my account is suspended because your billing information can't

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thanks for your continued patience during this process. Our specialists have re-reviewed the account and confirmed that it is in violation of our AdWords policies. Since this decision is final, the account will not be reinstated. Please avoid creating additional AdWords accounts, as they will be subjected to the same suspension.

that is the last email

Re: my account is suspended because your billing information can't

Participant ✭ ☆ ☆
# 6
Participant ✭ ☆ ☆
The message clearly states that your account has violated one or more Adwords policies. Can you provide me the url of website which you are trying to advertise. Meanwhile read the following support article that could help you.
https://support.google.com/adwords/answer/2375414?hl=en

Re: my account is suspended because your billing information can't

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
cs-brain.com and it is under construction i think the problem not with ads the problem with the credit card

Re: my account is suspended because your billing information can't

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Your account is suspended because your billing information can't be verified

Re: my account is suspended because your billing information can't

[ Edited ]
Participant ✭ ☆ ☆
# 9
Participant ✭ ☆ ☆

The problem is with your website. As per Adwords policies the destination URL should not lead to a website under construction or to a error page. More over your website don't have any content. Try to resolve this issues and then submit a reconsideration form with correct billing inoformation.

You can read the destination url policy here
https://support.google.com/adwordspolicy/answer/1310892?hl=en

Re: my account is suspended because your billing information can't

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
i removed all campaigns from my account waiting to their response