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my account is decreased by 100$ under service adustment title!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

My account balance is decreased by 100$ on 7 October under service adjustment  title!!, I don't why this happened and what is service adjustment ? and how can I return it?

 

anyone can help please?

1 Expert replyverified_user

Re: my account is decreased by 100$ under service adustment title!

Community Manager
# 2
Community Manager
Hi Islam,

A "service adjustment" in your billing section appears when a promotional code or courtesy credit is given to your account, and it will reduce the balance you owe! You can read more here: https://support.google.com/adwords/answer/1704323?hl=en&vid=1-635799406544486097-3645851084

I'm not sure why your individual account received the adjustment, but if you would like to find out, you can contact our support team: https://support.google.com/adwords/contact/

Cassie