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money taken from my account that I didn't approve

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

For this transaction I authorize $10.00 to be debit from my account for payment.  However, a total of $50.00 has been debit from my account.  Please refund my account $40.00 and can you give me a time frame when I can expect the refund?  I need the credit ASAP.

 

Thanks

 

2 Expert replyverified_user

Re: money taken from my account that I didn't approve

Rising Star
# 2
Rising Star
Hi Derrick

You only get charged for the amount of advertising you did using Google Adwords, Have to been charged anything other than your billed amount ?

Re: money taken from my account that I didn't approve

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
yes i was charged an extra $40 and I only wanted to pay for $10 for my ad.

Re: money taken from my account that I didn't approve

Top Contributor
# 4
Top Contributor

Hello;
Billing /payment issues are account specifics. Since we do not have access to the account we cannot help with that.

Please contact your local Google customer service. (See contact details below):
.
http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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