AdWords
5.7K members online now
5.7K members online now
Find out more about AdWords billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

made a payment 12 hours ago.But adword is still not running

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Made a card payment 12 hours ago.But adword is still not running

1 Expert replyverified_user

Re: made a payment 12 hours ago.But adword is still not running

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I'm having the same problem, it's showing balance but adds are still not running, It was giving exhausted balance message along with paused adds message. I made payment still same thing even though it had remaing balance before payment then switched to auto-pay hoping it will fix the error but still no luck now i'm only getting this message below.

 

error code We noticed that all of your campaigns and/or ad groups are currently paused or deleted. (please not that adds are not paused or was deleted)

Re: made a payment 12 hours ago.But adword is still not running

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Same issue for me but I only added funds 2 hours ago. This is ridiculous!!

Re: made a payment 12 hours ago.But adword is still not running

Google Employee
# 4
Google Employee

Please look at the other threads on the same topic.

We are looking into this.

Cheers,

E

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous

Re: made a payment 12 hours ago.But adword is still not running

Google Employee
# 5
Google Employee

Hello,

 

it could be that your account has been affected by a known bug. Please check the other threads on the same topic.

 

Engineers are aware of the issue and they are working on resolving the issue as soon as possible.

There is currently no workaround available however the engineers are working on resolving the issue.

 

I am deeply sorry for the inconvenience. Please do let us know when your issue is resolved.

 

Cheers,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous

Re: made a payment 12 hours ago.But adword is still not running

Google Employee
# 6
Google Employee

Hello,

 

can you please confirm that all is now working for you?

 

Thank you,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous