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invalid format

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Why when I input a new debit card does it say invalid format

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: invalid format

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆
Hi Steven

Under what value is it stating this message? The card number?

Is the card a new? Have you managed to use this on another online purchase so far?
If so, please ensure your 16 digit number is correct with no spaces or other characters.
Also make sure your card is one of those listed for use in your country e.g. visa, mastercard, amex etc.. -

If this continues, try deleting your cache or using an alternative browser. If none of this resolves the problem, you may wish to contact AdWords here - https://support.google.com/adwords/answer/8206?hl=en&hlrm=en



View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: invalid format

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆
Hi Steven

Under what value is it stating this message? The card number?

Is the card a new? Have you managed to use this on another online purchase so far?
If so, please ensure your 16 digit number is correct with no spaces or other characters.
Also make sure your card is one of those listed for use in your country e.g. visa, mastercard, amex etc.. -

If this continues, try deleting your cache or using an alternative browser. If none of this resolves the problem, you may wish to contact AdWords here - https://support.google.com/adwords/answer/8206?hl=en&hlrm=en



Re: invalid format

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes card number

Re: invalid format

Participant ✭ ✭ ☆
# 4
Participant ✭ ✭ ☆
Hi Steven,

Have you tried it within other browsers as I suggested?

Do you have an alternative card you could try and see if this is an error rather than a problem with your card?