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illing Issue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

here is an issue with the billing on my account. First I have applied fresh billing info as this is a new account as of today. Second I have even oppted to pre pay an amount of $10 and I have enen redemed a code valued at $100 and yet I have completed all these things, my account is still inactive stating I need to update my billing information. Can anyone advise me with this situation?

Re: illing Issue

Community Manager
# 2
Community Manager
Hi Travis,

If you just set all this up today, the account may just be catching up. Can you confirm that the ads aren't running as well? It could be that you're seeing that message in error but the ads are actually serving.