AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
2K members online now
2K members online now
Find out more about Google Ads billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

i cant get into the billing section

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am having a hard time trying to get into the billing section.  It does nothing.  I have changed banks and my add is not running.

Re: i cant get into the billing section

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hi Felicia T

 

Welcome to the AdWords community :-)

 

Just a few ideas-

 

Is this your own account that you have full access to? Access levels can restrict a users activity within an account.

 

When you say "I am having a hard time trying to get into the billing section. It does nothing", is there a technical issue with your account? This is a user forum and no one on the forum can access your account to address any issues. If you cannot access your billing tab you can contact support either from the help link within your account, or you can use the worldwide support telephone number relevant to your location to call for assistance.

 

If you have any further details of the issue you would like to share, please post back and we will do our best to help

 

Kind regards