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how do i recover my funds from accounts that were billed while paused?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

how do i recover my funds from accounts that were billed while paused? They should not have been billed and taken from my credit card!

1 Expert replyverified_user

Re: how do i recover my funds from accounts that were billed while pau

Top Contributor Alumni
# 2
Top Contributor Alumni

Once a campaign is paused, charges will stop accumulating but it can take 24-48 hours for the charges already incurred to be posted to the account.

 

If you feel you were billed in error, you need to reach out to Google directly. This is an account-specific issue that we can't resolve here on the forum.  You can use the Help link in your AdWords campaign (upper right-hand corner of the screen) to navigate through the Help system.

 

 


Theresa
Google AdWords Top Contributor
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