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how do i change the billing from automatic to manual? help please

N/A
# 1
N/A

i just want to change the billing from auto to manual. The site is quite bad by hiding this from us i dont want unexpected bills i just want to be able to add funds when i want.

 

please help

 

thanks in advance

Re: how do i change the billing from automatic to manual? help please

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hello,

 

Once in the billing tab click billing settings on the left menu. There is a section that says "how you pay" click the edit link and you get a pop up that gives you the option to switch to manual payments (prepay). You'll have to pay off your current balance before you can switch though.

Re: how do i change the billing from automatic to manual? help please

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I have the same problem. I prepaid and amount so have a credit, so paying off the balance isn't a problem. But I've been trying to change billing from automatic to manual for two days and keep getting an error message not allowing me to do so, saying, "We apologize for the inconvenience, but we are unable to process your request at this time. Our engineers have been notified of this problem and will work to resolve it."

 

What do I do?

Re: how do i change the billing from automatic to manual? help please

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I also have same problem.