credit card expired, cannot update it
My card has expired. The new one had a new expiration date and new CVV. While I change this info, the system doesn't accept the updated mentioning to check again the card info. I am sure that the info card has updated correctly (date and CVV). What can I do?
Re: credit card expired, cannot update it
Hi @Panagiota S,
There seems to be some delicate misunderstanding. You are not supposed to change the payment info, but to add a new payment method in regard to the new card.
To get there, find the cogwheel or 3 dots in the upper right corner of your account, select Billing & payments / Payment methods / Add payment method and finally click the Add new credit or debit card option. Now go ahead as prompted.