AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

2.8K members online now
2.8K members online now
Find out more about Google Ads billing options, forms of payment, and promotional codes
Guide Me

credit card expired, cannot update it

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭



My card has expired. The new one had a new expiration date and new CVV. While I change this info, the system doesn't accept the updated mentioning to check again the card info. I am sure that the info card has updated correctly (date and CVV). What can I do? 

1 Expert replyverified_user

Re: credit card expired, cannot update it

Top Contributor
# 2
Top Contributor

Hi @Panagiota S,


There seems to be some delicate misunderstanding. You are not supposed to change the payment info, but to add a new payment method in regard to the new card.



To get there, find the cogwheel or 3 dots in the upper right corner of your account, select Billing & payments / Payment methods / Add payment method and finally click the Add new credit or debit card option. Now go ahead as prompted.