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cancelled my adwords service but got charged $20/month.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I cancelled my google adwords since 2011 but just noticed that I still got charged $20/month since 2011. How can I get refunded? It under business name "Biopeptek".

Thanks,

John

Re: cancelled my adwords service but got charged $20/month.

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi John,

I will suggest you to speak to Adwords support team directly for the same. Please provide them the details, and they will clarify your query.

https://support.google.com/adwords/answer/1385067

Re: cancelled my adwords service but got charged $20/month.

Collaborator ✭ ✭ ✭
# 3
Collaborator ✭ ✭ ✭

Hello John Z ! Welcome to the Community !

 

It would seem odd that only now you have noticed a bill of 20 $ per month x 2 years.

 

Please use the form bellow to file a complaint :

 

https://support.google.com/adwords/contact/explain_pd_b3?rd=1

 

and read this explanatory article, maybe you will understand that this payment was not atributed to google 

 

https://support.google.com/adwords/answer/2472641

 

You can also contact google by phone using this number on the page :

 

https://support.google.com/adwords/answer/8206?hl=en&hlrm=en