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billing verification...

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭


I'm getting a message Your account isn't active because you haven't entered your billing information. Customer id 863-824-7965. Please let me know what went wrong.



Marked as Best Answer.
Accepted by MosheTLV (Top Contributor)
September 2015

Re: billing verification...

Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Hi Daniela,


Probably not wise to put your customer ID online.


Ad far as the error you are seeing you simply need to:

  • Sign into the AdWords interface
  • On the top there is a section that says "Billing" click this
  • Fill in your billing information

You should be good to go. If you have already done this and you are still receiving this error, it is probably best to give the AdWords team a call they are always extremly helpful!


The link below will give you their support number. Just use the drop down to choose the country you are in.


Best and happy Friday,


Stefan T. Martinez


Stefan Martinez
-- Not an AdWords expert, just a student eager to learn more...

Re: billing verification...

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Stefan, You are right. Your thoughts are brilliant. Let me give a try.


Thank you