My coupon was rejected. It is valid till August 31. I copied and pasted it into the form. No typos. Customer service is closed. The help screen did not yield a cause. Does anyone have any ideas?
I would suggest that you verify the terms and conditions on the coupon you are trying to use first.
They are generally only valid in certain locations and also, if this is a coupon for a brand new account, it should be loaded up within the first 14 days upon opening the AdWords Account.
Here are a few references you may find useful:
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Re: ad coupon
Lot of fake coupons also doing the rounds.. is your coupon legitimate? Where did you get it from?
Have you also used this coupon on another account?
AdWords Top Contributor
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According to Help Center:
Keep in mind
- Promotional codes are typically limited to one per customer. And many coupons require AdWords accounts to meet certain criteria before credit is applied.
- Promotional codes are often intended only for new accounts and need to be used within 14 days of the account's creation. Eligibility for existing account will be clearly stated in the terms and conditions. Please check the terms that came with your promotional code.
- An expiration date usually applies, so keep in mind that you might have to use your promotional code within a limited period.
- If you're considering signing up with a service that offers you an AdWords promotional credit, be sure to verify that the service has a relationship with Google. If you have any questions about an offer, please contact us before committing.
- If you receive a promotional code from a service that you have no business relationship with, be aware that the code might not be valid.
- Google doesn’t sell promotional codes. If a service asks you to pay for one, the service is in violation of our terms of service. Codes that are sold are likely to be invalid, and we don’t want you to get scammed.
or your coupon may be eligible and yet your adwords account was created a long time ago or more than the duration that is acceptable to redeem a promotional code.
To check your account's creation date:
1.Make Sure That The Date Range on the Left Hand Side of your AdWords Interface (Under Campaigns Tab) is set to all time.
2. Go to Tools & Analysis TAB
3. Select Change History
4.Look at the bottom of the page and check address created date