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account suspension

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Account suspension coming from Finance Team / Billing Team. Has anyone ever, ever, in the history of Google Adwords advertisers, been able to reach a live person at the Google Adwords Billing (Finance) department?

1 Expert replyverified_user

Re: account suspension

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: account suspension

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
No, they do not take calls from suspended accounts.

Re: account suspension

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Filled out the form, and did not even receive a response because supervisor already left a note on the account not to help us and that "the decision is final".

Re: account suspension

Top Contributor
# 5
Top Contributor
Then, I am sorry ; but we cannot help further;
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: account suspension

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
How can we please speak with the someone in charge, because there was a billing error caused on your end and you don't even answer your phones to talk to your customers!