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account suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

Recently i create an account in adwords for my friend but for unknow reason the account suspended.

Now i cant use the billing info even in my account.

what should i do? I heard that i cant use this card anymore because its suspended.

thanks

1 Expert replyverified_user
2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author rastaksupp
September 2015

Re: account suspended

Top Contributor
# 4
Top Contributor

Hi,

 

Did you call Google in Working hours? Monday - Friday?

 

Thanks

Neha

Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author rastaksupp
September 2015

Re: account suspended

Top Contributor
# 6
Top Contributor

Hello,

 

Technically, Yes you may use the same Credit Card info to pay for more then one account. Google may review your accounts to make sure you are not duplicating your accounts. Duplicating your accounts means: Advertising same business in two different account may lead you to permanent suspension.


You may like to go through following link from Adwords Help Center:

Credit Card issues

Resolve a declined payment

 

Thanks

Neha

 

 

Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

View solution in original post

Re: account suspended

Top Contributor
# 2
Top Contributor

Hi Rastaksupp,

 

Pleae contact Google Customer Care.

 

Thanks

Neha

Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

account suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

But they dont answer me until now   Smiley Indifferent

Marked as Best Answer.
Solution
Accepted by topic author rastaksupp
September 2015

Re: account suspended

Top Contributor
# 4
Top Contributor

Hi,

 

Did you call Google in Working hours? Monday - Friday?

 

Thanks

Neha

Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

Re: account suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Another Q :

Can i use one card number for more than one account ???

 

Marked as Best Answer.
Solution
Accepted by topic author rastaksupp
September 2015

Re: account suspended

Top Contributor
# 6
Top Contributor

Hello,

 

Technically, Yes you may use the same Credit Card info to pay for more then one account. Google may review your accounts to make sure you are not duplicating your accounts. Duplicating your accounts means: Advertising same business in two different account may lead you to permanent suspension.


You may like to go through following link from Adwords Help Center:

Credit Card issues

Resolve a declined payment

 

Thanks

Neha

 

 

Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’