account suspended because your billing information[ Edited ]
May 2015 - last edited May 2015
Dears, i need urgent help.
I have opened Adwords account recently. After successful several days, account was suspended and was under review. (of course I had no idea about this as there was no any notification) and i thought that I just did something wrong with the campaign, after several trys, I have set up new adverts account and tried once again, but again it was not working.And I have deleted second account. After mailing google they said that my account is under review and there will be answer during upcoming 3 business days. After 3 days, i got my account back working. But my happiness lasted very soon, the next day my account was suspended for billing issue, of course I have sent google team my bank balance and etc, information from my bank. again they asked me to wait, no any answer, I can use online chat, and when i call support team they just say the same as automatic emails from google. Any advice?
Is there any way to understand what is happening, and which steps should i take?
Re: account suspended because your billing information
If you can use live chat i think it will be the best way to ask them. Also did u recheck billing information you provided? If you are confident that whatever the problem is fixed with the billing you can request for an appeal here.