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Your ads are not running because there is a problem with your billing information

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Your ads are not running because there is a problem with your billing information. Looking for positive reply.

1 Expert replyverified_user
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Marked as Best Answer.
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Accepted by James_Clemens (Top Contributor)
May 2017

Your ads are not running because there is a problem with your billing information

Google Employee
# 2
Google Employee

Hi Sundhar,

 

Thanks for reaching out. 

 

The message "Your ads are not running because there is a problem with your billing information" usually means that there is a billing related issue that is preventing your ads from running. If you are on automatic payments, here are some steps to help you troubleshoot. If you are on invoicing, I recommend checking to make sure you don't invoices that are overdue. 

View solution in original post

Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
May 2017

Your ads are not running because there is a problem with your billing information

Google Employee
# 2
Google Employee

Hi Sundhar,

 

Thanks for reaching out. 

 

The message "Your ads are not running because there is a problem with your billing information" usually means that there is a billing related issue that is preventing your ads from running. If you are on automatic payments, here are some steps to help you troubleshoot. If you are on invoicing, I recommend checking to make sure you don't invoices that are overdue. 

Your ads are not running because there is a problem with your billing information

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Tina,

Thanks for your reply. I've chosen "Manual Payment" & have enough balance in my account. I had contact Google Payment last week, they replied, "No issues with my Account". Highly appreciate if you could let me know the solution. Thanks!

Your ads are not running because there is a problem with your billing information

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi 
I have a same problem like you. could you solve this problem and run your ads ?