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Your Google AdWords account has been suspended because your billing information

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
I had created new adwords account and I received the same message Google AdWords account has been suspended because your billing information in this or a related account could not be verified.
By mistake i have entered wrong address but yesterday i fixed that error and add new billing address which is same as my Credit card. Still Getting message and Mail
 
Thank you for your continued patience during this process. Our specialists have re-reviewed your accounts and have determined that our decision is correct and final. As a result, your account, and any related accounts you may have created, have been suspended.

NEXT STEPS

- Our support team is unable to provide any further information on this matter.

- Please refrain from creating additional AdWords accounts, as they will be subject to the same suspension.

The AdWords Terms and Conditions state that Google reserves the right to stop running any ads when deemed necessary. You can review these Terms and Conditions here: https://adwords.google.com/select/tsandcsfinder.

We appreciate your cooperation and thank you for your understanding.
 
Please, Please Help me.
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Abhishek13
September 2015

Re: Your Google AdWords account has been suspended because your billing information

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

my problem has been resolved Smiley Happy Thanks Google Support Team

View solution in original post

Re: Your Google AdWords account has been suspended because your billing information

Community Manager
# 2
Community Manager

Hi there,

I've escalated this issue to a billing specialist. You should hear an update via email soon.

 

Also please edit your post to delete your AdWords Customer ID for your own account privacy and security. 

Thanks for your patience while you wait,
Mini

Re: Your Google AdWords account has been suspended because your billing information

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello Mini

 

Thanks For your response. Can you Explain me how to solve that problem.

Re: Your Google AdWords account has been suspended because your billing information

Community Manager
# 4
Community Manager

I see that you have edited your post. Thanks. 

 

About the suspension, you should hear an email update within a couple of days. 

 

Thanks, 

Mini

Re: Your Google AdWords account has been suspended because your billing information

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi

i have got a mail 

Dear Advertiser, Thank you for your email.

*** Please do not respond to this system-generated email. ***

While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google.

For information on the terms associated with AdWords account use, please review our Terms and Conditions at:https://adwords.google.com/select/tsandcsfinder

If you have a prepaid balance remaining in your account, you can request a refund at any time by following the instructions at:http://support.google.com/adwords/bin/answer.py?hl=en&answer=1703646

If you believe that you meet all of our Terms and Conditions and want to make an appeal, fill out the following form:http://support.google.com/adwords/bin/request.py?contact_type=policy_suspended

Please be aware that we can't process your request unless our Terms and Conditions are met.

And my adwords account home page showing Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified.
 
how to know about the problem

Re: Your Google AdWords account has been suspended because your billing information

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

i think google not provide any support for Adwords. Here is no solution for any problem.

Re: Your Google AdWords account has been suspended because your billing information

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I agree with Abhishek13

 

Adwords support does not do anything to solve customer problem. You can see so many posts like "billing can not verified" pop up all the time.

 

I am get this problem too. Even adwords charge my credit cards successful, they still said "billing can not verified" and email your support, any time your specialist just copy the mail pattern to reply to customer and don't help anything.

 

I don't get any phone call, email or something that adwords try to verify my account. Calling to ask my bank about adwords inquiry my billing credit card. My bank said nothing from adwords.

 

So many people on this community face this problem and believed that the error come from adwords not customers fault. But adwords support refuse to take any respondsibility or try to help them.

Marked as Best Answer.
Solution
Accepted by topic author Abhishek13
September 2015

Re: Your Google AdWords account has been suspended because your billing information

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

my problem has been resolved Smiley Happy Thanks Google Support Team

Re: Your Google AdWords account has been suspended because your billin

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

again same that problem. I dont know what happing with my account. Everything was fine but yesterday i have made a payment from other method (Netbanking) and right know my account showing "your account has been suspended"? Can anyone provide solution for that . Please....