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Wrong charges on my credit card from cc@google.com

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I am Bipin from Ahmedabad, India, today morning I got an sms that i had charge Rupee 309.12 from my credit card, Please go through this matter.

Please note that I had not given my credit card detail in adward, i always pay through cheque.

 

Thanks

Re: Wrong charges on my credit card from cc@google.com

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭
Hi Bipin,

At the time of a/c creation you might have provided your CC in payment info. As you said that you pay through cheques, but Google can charge from CC if any other payment hasn't met on time.

If you still have any doubts you can contact to AdWords support group. https://support.google.com/adwords/answer/8206?hl=en&hlrm=en
Thanks!
Anand Vishwakarma

Re: Wrong charges on my credit card from cc@google.com

Collaborator ✭ ✭ ✭
# 3
Collaborator ✭ ✭ ✭

Hello, 

 

This page explains how to detect unauthorized charges and provides a form to request an explanation :

 

https://support.google.com/adwords/answer/2472641?hl=en

Re: Wrong charges on my credit card from cc@google.com

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Late addition to this thread but wanted to share what I found. I was getting the same charges on my account and remembered back in April of this year I used Google Cloud Storage to share a video. This is where in my case these charges were coming from, it is not tied to Google Wallet and has a separate billing. Go to https://cloud.google.com/console#/project and login to see if you may have activated this and for each project select and disable your billing.