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Why wont it let me run my ad i have loaded up 25 euro by credit card

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# 1
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Got to the worst site i have ever come across for confusion how do i get my 25 euro back i loaded with my card??

1 Expert replyverified_user

Re: Why wont it let me run my ad i have loaded up 25 euro by credit ca

Top Contributor
# 2
Top Contributor

Hi,

 

Only prepay advertisers can request a refund. Based on your query I think your account is a prepaid one. (Not sure though.)

 

If it is,please follow the steps described in the help page linked-to below.

 

*** Requesting refunds

https://support.google.com/adwords/answer/8440?hl=en

 

Best,

Lakatos