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Why is there AWX_002 campaign in my account?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

If I have never used Adwords Express. Can anyone explain why there an active AWX_002 campaign in my account burning up my budget?

1 Expert replyverified_user

Re: Why is there AWX_002 campaign in my account?

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

HI RobotHuftron

 

Welcome to the AdWords community :-)

 

Are you saying that you have opened an AdWords express account and now there is a campaign present that you know nothing about?

 

No one on the forum has any access to your account to comment or address the issue. However, I strongly advise that you contact AdWords Express support about this.

 

Kind regards

Re: Why is there AWX_002 campaign in my account?

Top Contributor
# 3
Top Contributor

Hello and welcome,

 

I believe that you are inside the regular Adwords account and there you are seeing this campaign which is actually created under your Adwords Express account. You can edit the adwords express ad or budget using this link:

http://adwords.google.com/express/

 

Pankaj

Re: Why is there AWX_002 campaign in my account?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

No, I am saying I have never opened an Adwords Express account, yet one is showing in my account, and until a few moments ago burning up cash!

Re: Why is there AWX_002 campaign in my account?

Top Contributor
# 5
Top Contributor

I found this contact form link for you which you can fill up and ask the Adwords Express support for more insights:

 

https://support.google.com/adwords/express/contact/default?rd=1

 

Pankaj

Why is there AWX_002 campaign in my account?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Same here. All of a sudden all my budget was blown away. Not knowing these cost separate from the usual campaigns. Hidden money blower haha!