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Why is my old account still getting spammed by you guys?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Every morning I get an email with the subject

 

AdWords Report Request | Destination URL report

 

I have DELETED this account from your service I WANT THE EMAILS TO STOP!!!''

 

I finally deleted the account after disabling EVERY notification I had access to. Maybe you can tell why I keep getting jacked from you all (adwords-noreply@google.com

1 Expert replyverified_user

Re: Why is my old account still getting spammed by you guys?

Community Manager
# 2
Community Manager

Hi combatC0W,

 

Sorry for the trouble. I've escalated this issue to a specialist. You should hear an update soon.

Thanks for your patience,
Mini

Re: Why is my old account still getting spammed by you guys?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Just checking in. Please let me know an ETA, thank you.

Re: Why is my old account still getting spammed by you guys?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Is this thread still being monitored? I have not received any communication.

Re: Why is my old account still getting spammed by you guys?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

This is absurd!!! FIX YOUR ISSUES AND GET BACK TO ME1!!!! Freaking terrible support.

Re: Why is my old account still getting spammed by you guys?

Rising Star
# 6
Rising Star

Good morning.

 

Mini is not "customer support," technically speaking, but she did offer to escalate your problem. When you did not post for two months, she probably assumed that the problem had been resolved. (No one here has access to your account in any way and no one here can see your data. )

 

While I regret that the team she escalated this issue to apparently failed to resolve it, I also don't feel it's appropriate for you to return to the forum and "shout" at someone who was trying to help you.

 

Having said that, let me see what I can find out about this issue.

 

 


Theresa
Google AdWords Top Contributor
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Re: Why is my old account still getting spammed by you guys?

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
 

Re: Why is my old account still getting spammed by you guys?

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

I am not sure I understand what this is, I was asking for support. Did I post to the wrong area? I have been contacted by GAW support and they seem to have movement on the issue, but it seems in no way related to this thread.

 

This is a really frustrating process, I would have been happy to email someone direct but this was really the only option I found.

 

@Theresa: Refrain from commenting any further. I would really appreciate it.