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Why is my account suspended? It say due to billing issue but I have not done anything wrong.

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# 1
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I have a new account but struggling to get started with Adwords. Can you please advise here.

Thank you!
Shahbaz

1 Expert replyverified_user

Why is my account suspended? It say due to billing issue but I have not done anything wrong.

Top Contributor
# 2
Top Contributor

Hi @Adaptech M,

 

We can certainly provide lots of technical help using AdWords, but you need to get your account active again so you can utilize it. 

 

Since we cannot see or access any accounts here, you will need to work with AdWords support to get billing straightened out. Open up AdWords, click on the gear icon in the upper right hand corner and call the phone number shown. 

 

Kind Regards,

 

James

 

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