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Why am I being charged $16.66 ?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

$16.66 CHK CARD PURCHASE GOOGLE *SVCSAPP CC@GOOGLE.COM /CA US 

 

appeared on my online bank statement. I'm not using Adwords and I need to know how to get a refund.

 

BTW, I read the other post of similar random charge, but mine isn't a new account.

 

What are you doing, Google?

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Huan M
September 2015

Re: Why am I being charged $16.66 ?

Google Employee
# 2
Google Employee

Hi Huan,

 

This is an account specific issue so I have passed it on to our support team for investigation. They will be in touch soon via email so keep an eye on your inbox. 

 

In the meantime, please let us know if you have any other questions. 

Re: Why am I being charged $16.66 ?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I just noticed I have the exact same charge $16.66 in my bank account, meanwhile my campaigns have been paused for quite a few months.

There is no record of this charge on my Adwords account itself.

Is this some sort of maintenance fee? If so, how do I stop it. I shouldn't pay anything when my ads are paused.

Re: Why am I being charged $16.66 ?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I'm also a Google Apps user... so is it possible that's a Google Apps charge? It would help if you used another description.