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Why am I being charged $16.66 ? How do i make it stop!!!!!

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# 1
Visitor ✭ ✭ ✭

Why am I being charged $16.66 ?  How do i make it stop!!!!! I have been searching and have been unable to locate the source of this charge for about a year!!!  Help!!!

2 Expert replyverified_user

Re: Why am I being charged $16.66 ? How do i make it stop!!!!!

Top Contributor
# 2
Top Contributor

 Hi Michelle, sorry to here you're having problems.

 

Does the payment show Google AdWords as the source?  Have you ever run an AdWords Campaign?

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

Re: Why am I being charged $16.66 ? How do i make it stop!!!!!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
This is what my statement says..
CHECK CRD PURCHASE 09/03 GOOGLE *SVCSAPPS_G CC@GOOGLE.COM CA XXXXXX1142 304246119680854 ?MCC=7311

Re: Why am I being charged $16.66 ? How do i make it stop!!!!!

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

This is what the statement says...

CHECK CRD PURCHASE 09/03 GOOGLE *SVCSAPPS_G CC@GOOGLE.COM CA 474133XXXXXX1186 304246119680854 ?MCC=7311

Re: Why am I being charged $16.66 ? How do i make it stop!!!!!

Top Contributor
# 5
Top Contributor

Hi Michelle, that doesn't look like AdWords to me, more like Google Apps.

 

Have you used any Apps services like email for your business, etc?  I'll ask around to see if anyone can positively identify this payment.

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

Re: Why am I being charged $16.66 ? How do i make it stop!!!!!

Top Contributor
# 6
Top Contributor

Hi Michelle, the consensus from my colleagues is that it looks like a charge from Google Play.  Do you use any Play services?  Movies, apps, books, music, etc.?


Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

Re: Why am I being charged $16.66 ? How do i make it stop!!!!!

Community Manager
# 7
Community Manager
Hi Michelle,

SVCSAPPS suggests this is an Apps charge. Is this a reoccurring charge? Have you contacted Google Apps about this?

Kathleen