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Why Have Google Taken Away The Billing Tab?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Menus No Longer In Green Bar At Top.
Cannot See Billing. Nowhere To Review My Balance Or Make A Payment.
Why Change Something That Worked Fine Before?
Very Frustrating. I Don't Have Time To Re-learn How To Use Adwords Every Time I Log In.

1 Expert replyverified_user
2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Theresa_Zook (Rising Star)
September 2015

Re: Why Have Google Taken Away The Billing Tab?

Top Contributor
# 2
Top Contributor
Hi Andy,
The billing tab is still there.

Are you sure that you have admin access to the account?
Can you try using a different browser and see if it shows there?

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Andy R
September 2015

Re: Why Have Google Taken Away The Billing Tab?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hello Dave, thanks for replying, the support guys did get back to me (and were very thorough when they did to be fair). However by then I had found the menu items that had apparently disappeared. They are now hidden behind a 'gear wheel' in the top right hand corner so rather than take away the functionality, Google had just moved it somewhere that it was harder to find.

View solution in original post

Marked as Best Answer.
Solution
Accepted by Theresa_Zook (Rising Star)
September 2015

Re: Why Have Google Taken Away The Billing Tab?

Top Contributor
# 2
Top Contributor
Hi Andy,
The billing tab is still there.

Are you sure that you have admin access to the account?
Can you try using a different browser and see if it shows there?
Marked as Best Answer.
Solution
Accepted by topic author Andy R
September 2015

Re: Why Have Google Taken Away The Billing Tab?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hello Dave, thanks for replying, the support guys did get back to me (and were very thorough when they did to be fair). However by then I had found the menu items that had apparently disappeared. They are now hidden behind a 'gear wheel' in the top right hand corner so rather than take away the functionality, Google had just moved it somewhere that it was harder to find.

Re: Why Have Google Taken Away The Billing Tab?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

It's quite  unfortunate  that  Google  can  suspend  an account for  any  suspicious behavior like  in payments  before  even  any  payment  as been  don, on that  account, Why  cant  you guys  specify  that  behavior than  wasting  our  time inquiring you  what  the  behavior would  have been.. being  the fact  that  even  reaching  your  customer  care  desk is that  expensive  in terms of   airtime and  lack  of urgency  in responses 

Re: Why Have Google Taken Away The Billing Tab?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you! I've been going crazy trying to find the billing tab!!