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When I click on billing to add money, I get a blank screen. Why?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Any one know why the Billing tab only works some of the time?

1 Expert replyverified_user

Re: When I click on billing to add money, I get a blank screen. Why?

Top Contributor
# 2
Top Contributor

Hello and welcome,

 

Did you try some initial diagnosis from your side like changing the browser, clearing the cache, deleting the cookies etc...?

 

I hope you have the administrator/standard access of the account where you are including the billing info. 

 

If there is any error message, can you share that with the Community without sharing any personal identifiable info?

 

Pankaj