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We have a non-profit account but some of our ads say they are not showing due no billling info.

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# 1
Visitor ✭ ✭ ✭

We have a non-profit account so we do not need billing.  However, some of our ads say they are not showing via keywords due to no billing information being setup.  Can anyone explain or help with this?

2 Expert replyverified_user

Re: We have a non-profit account but some of our ads say they are not showing due no billling info.

Top Contributor
# 2
Top Contributor

Hello and welcome,

 

For non profit account, Google has a separate forum i.e Google Grants Help Forum. This is the link:

http://productforums.google.com/forum/#!forum/grants

 

Kindly re-post this question over there for better clarification.

 

Hope this helps!

Pankaj

Re: We have a non-profit account but some of our ads say they are not showing due no billling info.

Top Contributor
# 3
Top Contributor

Hi rddesigns,

There is currently a technical issue that is causign the "enter billing" message to appear in the status for keywords and ads. Just ignore it since it is not affecting impressions or clicks.

 

All the best,

Robert

Re: We have a non-profit account but some of our ads say they are not showing due no billling info.

Top Contributor
# 4
Top Contributor
BTW - if you are still running into issues that do affect traffic, please follow up on the Google Grants Help Forum. https://productforums.google.com/forum/#!forum/grants