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Update company name (account name) in adwords

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I'm having some trouble and think i've been misguided via the customer support at adwords. The issue i have is that my company name has changed names and need this to be reflected in my adwords account.

 

The places the company name is visable in an adwords account is obviously under the relevant sections of the billing tab and not so obviously it is also displayed in the top right hand corner of the adwords account where the login email address is displayed and customer ID.

 

The problem i have is that as i have updated my new company name under the relevant sections of the billing tab my old company name is still being displayed next to my login email address and customer ID.

 

How do i get this to update/change to my new company name?

 

Support have just advised me the following, but hasnt worked even after 48 hours;

 

Please be advised that this change of name can be done by the advertiser only. Please have the advertiser go to 'My account' and then 'Preferences' and then go to 'Edit in Google Accounts' beside Email This will them bring them into their personal information and they can edit this (even here add your new Business information)
 
They have also advised you to enter the new Business Name in the Billing Profile section of your AdWords account (screenshot attached). 
 
After the above it takes 24 hours for the new changes to get reflected in your Google AdWords account.
 
Any help would be appreciated on this matter.
 
2 Expert replyverified_user

Re: Update company name (account name) in adwords

Google Employee
# 2
Google Employee

Hi Life Leads4,

 

Thank you for posting on our Community forum. Regarding your account name issue, I've read the information between you and the AdWords Support specialist who you communicated with previously. It looks like this is recent technical issue with your account. As has already been communicated earlier today by email, this issue is currently being looked at. Please wait for an update from the specialist on when this issue has been resolved. At this time, there's no further action that we can take here from the AdWords Community forum.

Update company name (account name) in adwords

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi there,

 

Any news yet? I seem to have the same issue. Changed my company name but the old one keeps on showing. Thanks in advance.

 

Regards,

Arne

Update company name (account name) in adwords

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I want to change my business name from crown entertainment to Steven Ferreri Crown Entertainment.

Update company name (account name) in adwords

Top Contributor
# 5
Top Contributor

This thread has been closed to new replies since it is from 2014.

 

If you have a new or unanswered question related to this topic, please start a new thread and post a clear, specific and detailed question that describes your particular situation.

 

To start a new thread, please go to the top level of the Community, and from there, click on the board that is most closely related to your question. After that, you can click on the pink "+" sign in the lower right corner of the screen to start a new topic.

 

Thank you.

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