AdWords
2.2K members online now
2.2K members online now
Find out more about AdWords billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

Unauthorized Charge

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a charge of $23.09 from GOOGLE * CC@GOOGLE.COM CA on my debit card, but I do not have a google adword account. Why do I have this unauthorized charge?

1 Expert replyverified_user

Re: Unauthorized Charge

Top Contributor
# 2
Top Contributor

Hello;
I understand your frustration . However, billing /payment issues are account specifics. Since we do not have access to the account we cannot help with that.

Please contact your local Google customer service. (See contact details below):
.
http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Unauthorized Charge

Explorer ✭ ☆ ☆
# 3
Explorer ✭ ☆ ☆
Hi Gabriella,

This help article suggests you may also want to try contacting Google Apps Support: https://support.google.com/a/answer/1229463?hl=en

If you're certain you haven't bought anything from Google recently (no apps or media from Google Play, no Google Voice services, etc...), that makes me wonder if your card is being used without your authorization. In that case, call your bank to report fraud.