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Two lost payments

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

same with me,I have made two payments through net banking, none of them are credited into my account.
one payment I have made on yesterday and another today.
the transactions appeared in my bank account statement as
IPAY/ESHP/TIMESOFMONEY (D/15679954/10012
IPAY/ESHP/TIMESOFMONEY (D/15697282/10012

my business is paused because your delay in crediting amount into my Adwords.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by rashu (Google Employee)
September 2015

Re: Two lost payments

Google Employee
# 3
Google Employee
Shrinath, our Specialist has sent you an email with a resolution for your issue. Please check your inbox and update this thread with your feedback.


Thanks,
Rashmi

View solution in original post

Re: Two lost payments

Zee Community Manager
Community Manager
# 2
Zee Community Manager
Community Manager

Hi Shrinath

 

Thank you for your post. Unfortunately, here on the forum, we can't troubleshoot payment issues. I passed your issue with missing payments to our billing support team. They will reach out to you soon.

 

Thanks,

Zee
G+
Marked as Best Answer.
Solution
Accepted by rashu (Google Employee)
September 2015

Re: Two lost payments

Google Employee
# 3
Google Employee
Shrinath, our Specialist has sent you an email with a resolution for your issue. Please check your inbox and update this thread with your feedback.


Thanks,
Rashmi