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This postal code format is not recognized. Please help

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm from Philippines and I searched and I think our postal code is 1400. But I cant manage to completely sign up because of that postal code area! I put our postal code but still nothing.. please help me Crop.pnghttp://snag.gy/KgP3L.jpg - its a printscreen of my problem. It look like that

2 Expert replyverified_user

Re: This postal code format is not recognized. Please help

Top Contributor
# 2
Top Contributor

Re: This postal code format is not recognized. Please help

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for replying! but still not recognized..

Re: This postal code format is not recognized. Please help

[ Edited ]
Top Contributor
# 4
Top Contributor

Normally a postal code has 5 digits and when in a region or country without postal codes, like mine, entering 5 zeroes usually works.

If that doesn't work, try adding a leading or a trailing zero.

If that doesn't work, let me know and we'll reach out to support via live chat or phone to see if there's a standard expected for the Phillipines.

Re: This postal code format is not recognized. Please help

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Sorry but what does leading or trailing mean? You mean like this? 01400 or 14000?

Re: This postal code format is not recognized. Please help

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
I tried that sir but still nothing.. still not recognized

Re: This postal code format is not recognized. Please help

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Sir please help me..

Re: This postal code format is not recognized. Please help

Top Contributor
# 8
Top Contributor
Hi Mike.
I'm trying to get in touch with Ad words support to ask about this but it's the weekend. Can you click on the "contact us link above and see if phone, live chat or email support is available? I think that would be the best and fastest way to get an answer.

Re: This postal code format is not recognized. Please help

[ Edited ]
Rising Star
# 9
Rising Star

Hi mike,

Wait for some time for the perfect solution. Hopefully any member will get you out of this issue soon.

Though it could get solved through adwords phone support but its a weekend so again you have to wait.


Regards
Archit, AdWords Rising Star, Community Profile
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Accepted by topic author Mike K
October 2015

Re: This postal code format is not recognized. Please help

Top Contributor
# 10
Top Contributor
Can you try 3017 instead? You have bulacan selected but using a metro zip code.

If that doesn't work, try 1400 but select the correct area in the drop down.