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Switched e-mail account for Google AdWords and now I cannot log in.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When logging into my adwords account I was prompted to change my login e-mail, which I did. However, now a few months later, I do not remember the password for logging in with my new e-mail. Is there any way for me to change the login for AdWords to the original e-mail so as to track my progress again? I have gone through the password restoration portion a plethora of time but I cannot seem to recover my password.

 

Any advice helps!

 

Thanks,

Monica

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Switched e-mail account for Google AdWords and now I cannot log in

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆
Hi Monica,

Welcome to adwords community,
Try to login with existing google adwords account. If you will create a new adwords account for same website it violate google policy and your adwords account will get suspended. So try to recover passwords and login it.

Re: Switched e-mail account for Google AdWords and now I cannot log in

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I have tried to do this numerous times however I cannot log in. Is there any way to recover a forgotten password? The account is essentially getting charged without anyone logging into it.

Re: Switched e-mail account for Google AdWords and now I cannot log in

Participant ✭ ✭ ☆
# 4
Participant ✭ ✭ ☆
Hi Monika,

Speak with google adwords support. I hope they will help you.

Re: Switched e-mail account for Google AdWords and now I cannot log in

Follower ✭ ✭ ✭
# 5
Follower ✭ ✭ ✭
Call adwords support. Give them 5 information and they will change your email access for adwords.

Re: Switched e-mail account for Google AdWords and now I cannot log in

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
ok

Re: Switched e-mail account for Google AdWords and now I cannot log in

Participant ✭ ☆ ☆
# 7
Participant ✭ ☆ ☆
Hi Monica, Do as Suman Suggested to you.
I am also suggesting to try to recover your password via "Verify Identity".

The things google asking to verify your identity is very common. I am sure you may done it via that. Let me know still having problem with that.