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Suspension issue

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Ok so I was made bankrupt 3 years ago so do not have access to a bank account I have funded my prepaid adwords campaign by using non-reloadable visa gift cards which unknowingly to me is against adwords t&cs which I thought strange as I am paying my account upfront but now I have £120 in my account and have no bank account to have it refunded to and I can't use the gift cards as they are non-reloadable any options available?

1 Expert replyverified_user

account suspension/refund

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Ok so I was made bankrupt 3 years ago so do not have access to a bank account I have funded my prepaid adwords campaign by using non-reloadable visa gift cards which unknowingly to me is against adwords t&cs which I thought strange as I am paying my account upfront but now I have £120 in my account and have no bank account to have it refunded to and I can't use the gift cards as they are non-reloadable any options available?

Re: account suspension/refund

Top Contributor
# 3
Top Contributor

Hello;
I understand your frustration and disappointment. However, billing /payment issues are account specifics. Since we do not have access to the account we cannot help with that.

Please contact your local Google customer service. (See contact details below):
.
http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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