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Suspended Adwords account. Could you give me your opinion as to why?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

Here is my case, i did fill in my billing information and used three names in the profile. I was told my account could not be verified so i thought its because i have not made any payment!!! i then made a payment of $150 that was accepted and which is now the current balance on my adward account.

 

A week after later it changed to this: Your Google AdWords account has been suspended because your billing information in this, or a related account could not be verified. Its been two weeks now.

 

Trying to find out where the problem was, i headed to the bank and found out that $150 was paid to GOOGLE LTD ADWARDS CC!!! I requested for a bank statement realising that the names on the bank statement are not the same as the names  i filled in my adward form. I immediately rectified the mistake.

 

Could this be the problem? will it be solve and run my ads? can they refund the money back to my account? its not what i want though....is there any way i can prove to them that the account is mine?

 

If that was the problem, how long would it take to verify my billing information and start running my ads?

 

Thank You

1 Expert replyverified_user

Re: Suspended Adwords account. Could you give me your opinion as to wh

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Suspended Adwords account. Could you give me your opinion as to wh

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I did that about a week ago but still i got no response from Google.

 

Thank you