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Suspended Account for payment problem

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello friends

As I understood in Automatic payment method, google will take money from my account.

yesterday suddenly my account suspended for payment reason.

After 3 days of start ads My cost was 72 Euro, and in Billing menu google told me that i must pay 46 Euro!!!

I paid 46 Euro by "Make Payment", today i check my bank account, but there is 50 Euro pending sale from Google. I cant understand what it means.

 

please help me.

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1 Expert replyverified_user
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Marked as Best Answer.
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Accepted by topic author charter 7
January 2016

Re: Suspended Account for payment problem

Community Manager
# 2
Community Manager
Hi charter,

Thanks for posting to the Community. We cannot see into your account or view specifics of your account from this forum, but we can offer general suggestions. The first of which would be to examine the email you received about the suspension. What is the exact reason listed there?

I also highly recommend that you blur out your AdWords account number in your bottom screenshot to protect your account and your privacy.

Cassie

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Marked as Best Answer.
Solution
Accepted by topic author charter 7
January 2016

Re: Suspended Account for payment problem

Community Manager
# 2
Community Manager
Hi charter,

Thanks for posting to the Community. We cannot see into your account or view specifics of your account from this forum, but we can offer general suggestions. The first of which would be to examine the email you received about the suspension. What is the exact reason listed there?

I also highly recommend that you blur out your AdWords account number in your bottom screenshot to protect your account and your privacy.

Cassie