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Some one hacked my account and deleted my old data

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dear Sir, someone trying to get into my google adword account, it was associated to my business ID [edited] but now i am unable to access that. i never logged in from the machine shown below and i never had an account associated with my this ID. Please help.

 

My credit card was associated to my account and Rs117 is charged on that. i am not able to see any details

1 Expert replyverified_user

Re: Some one hacked my account and deleted my old data

Google Employee
# 2
Google Employee

Hi Vijay,

 

Thanks for posting. Your original post was edited to remove personal information. 

 

If you have problems signing into your AdWords account, try following the steps here to regain access: http://goo.gl/y45KKO .

 

This article details how AdWords charges may appear on your statement: http://goo.gl/bdI3GP

 

There is also a contact form on the above article. You may need to contact AdWords Support so they can try to help you regain access to your account and identify why you were charged. 

 

I hope this helps! 

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Some one hacked my account and deleted my old data

Collaborator ✭ ☆ ☆
# 3
Collaborator ✭ ☆ ☆
Hi,

First of all, Please remove the email for you safety, we are in a public forum.

Then follow the steps included in this troubleshooter: https://support.google.com/adwords/troubleshooter/2364595?hl=en

Re: Some one hacked my account and deleted my old data

Collaborator ✭ ☆ ☆
# 4
Collaborator ✭ ☆ ☆
@Rachel, It seems that we posted at the same time Smiley Happy

Re: Some one hacked my account and deleted my old data

Google Employee
# 5
Google Employee
@Ahmed, it seems we did. Great minds think alike...