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Re: how to unsuspend my account- my account suspended due to billing verification

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Mini,

 

We're having a similar problem that we are unable to verify our payment details, saying that our bank account number is incorrect - our ads have been down for over a week now.

 

I've double checked the details that I used are correct and they are. I can't remove them and re-input them as I don't have an alternative method of payment to put in there whilst I remove my primary method. I can't edit the details or even view them to see if I made a typo.

 

Can you help me please?

 

Phil

Re: how to unsuspend my account- my account suspended due to billing verification

Zee Community Manager
Community Manager
# 2
Zee Community Manager
Community Manager
Hi SouthernSolar,

I've escalated your case to the AdWords support team. Somebody will contact you soon.
Zee
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